:root {
  color: #1d1a16;
  background: #f3efe6;
  font-family: "Segoe UI", sans-serif;
  line-height: 1.5;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  min-height: 100vh;
}

a { color: #1f6b4a; }

.wrap {
  width: min(720px, calc(100% - 28px));
  margin: 0 auto;
  padding: 28px 0 48px;
}

.eyebrow {
  margin: 0 0 4px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  font-size: 0.75rem;
  color: #6d6458;
}

h1, h2, h3 {
  font-family: Palatino, "Palatino Linotype", Georgia, serif;
  font-weight: 600;
  line-height: 1.2;
}

h1 { margin: 0 0 8px; font-size: 2rem; }

h2 { margin: 28px 0 10px; font-size: 1.35rem; }

.nav {
  display: flex;
  gap: 14px;
  margin-bottom: 22px;
  font-size: 0.95rem;
}

.card {
  display: block;
  background: #fffdf8;
  border: 1px solid #e4dccd;
  border-radius: 16px;
  padding: 16px 16px 14px;
  margin: 0 0 12px;
  text-decoration: none;
  color: inherit;
}

.card strong { display: block; font-size: 1.05rem; }

.card span, .meta, .foot { color: #61594f; }

.panel {
  background: #fffdf8;
  border-radius: 16px;
  padding: 14px 16px;
  margin: 0 0 12px;
}

.message {
  padding: 14px 16px;
  border-radius: 14px;
  white-space: pre-wrap;
  margin: 0 0 10px;
}

.message.client { background: #f7f4ee; }

.message.allen { background: #e7f3ec; }

.who {
  display: block;
  font-size: 0.75rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #6d6458;
  margin-bottom: 6px;
}

.score {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
  padding: 7px 0;
  border-bottom: 1px solid #e4dccd;
}

.score.low strong { color: #8a3d22; }

ul { margin: 0; padding-left: 18px; }

li { margin: 0 0 6px; }

.foot { margin-top: 28px; font-size: 0.9rem; }